Do reporters need any technical knowledge?

No. A report needs a title, a short description of what is broken, the page URL, a priority and optionally up to 10 screenshots. There is no need to write reproduction steps, stack traces or any technical detail.

Does the AI deploy straight to production?

Never. Automated work only ever reaches a branch and a staging environment. Promoting a change to production is always a deliberate, human-approved step, so you stay in control of what goes live.

How do I know what was changed?

Every ticket carries a live status, a plain-language note on what was fixed, a staging link to try the fix, and a full audit timeline where every change is logged and can be reconstructed.

How is Ticket Agent priced?

It is included with every Tech Arion retainer. As a standalone product it starts at ₹9,999 per month for unlimited tickets on one project, with Claude-assisted fixes billed as retainer hours. Both figures are indicative and exclude GST.

Can Ticket Agent work with our existing workflow?

Yes. It fits around your team: it triages and prepares fixes on staging while your engineers review, approve and ship. The MCP server also lets Claude, ChatGPT or Cursor read and update tickets from the tools you already use.

Ticket Agent

Report a bug in plain English.

We fix it with Claude AI

Ticket Agent is the dashboard every Tech Arion client logs into. Bugs and feature requests go in as plain sentences, Claude Code prepares the fix on a staging branch, and a human approves everything that reaches production.

No metered API tokens
Full audit trail
Humans always ship

Get Ticket Agent Sign in

164

Tickets resolved for clients

Tickets open right now

Client projects on one dashboard

127+

Content items published

Live figures from the Ticket Agent dashboard, 10 September 2026.

Inside the product

The dashboard your clients log into

One login for every project. The same board on a laptop at the office and on a phone in a shop.

Ticket Agent dashboard on ticket.techarion.com

Every project the client pays for, on one board.
Comments, screenshots and staging links live on the ticket, not in a chat thread.
Installable as a PWA on a phone or a desktop, and it works offline.

The Ticket Agent shoots storefront where clients book a photo shoot package

The shoots storefront: packages, Razorpay checkout, photographer assignment and delivery, all inside the same login.

See the shoots storefront

Why teams choose it

Clear a backlog without giving up control

The parts of a bug fix that are slow for people are fast for Claude. The parts that need judgement stay with us.

Plain-language reports

Clients describe what is broken in their own words: title, page URL, priority and up to 10 screenshots. No reproduction steps or technical detail required.

Claude does the first pass

A Claude Code routine claims the ticket, writes the fix on a staging branch and runs the tests, while our team triages, reviews and ships.

Live status tracking

Everyone sees exactly where a bug stands, with a plain-language note on what was fixed and a staging link to try it before it reaches production.

Humans own production

Automated work only ever reaches a branch and staging. Every production deploy stays a deliberate, human-approved step.

Lifecycle

From this is broken to a shipped fix

Five visible stages. The reporter is emailed on the first and the last, and can watch the middle three.

1
Submitted
A bug is reported in plain English with screenshots and a priority.
2
Being fixed
A Claude Code routine claims the ticket, writes the fix on a staging branch and runs the tests.
3
Ready to test
The fix lands on staging with a link and a clear note on what was changed.
4
Going live
Our engineers review, approve and merge to main, then promote the change.
5
Live
The reporter is notified the moment the fix is live for everyone.

Humans always ship. Production deploys always stay in human hands. The automated work only ever goes as far as a branch and staging.

Ticket board

Project: giivv.com

Submitted

TA-412High
Coupon field does not apply on mobile
TA-415Medium
Add GST number to the invoice PDF

Being fixed

TA-409Urgent
Cart total wrong after removing an item

Ready to test

TA-404High
OTP screen loops on slow networks

Live

TA-398Medium
Product images blurred on the listing page

Resolved

164

Open

Projects

Modules

It is not only a bug tracker

Ticket Agent grew into the whole client relationship. Every module below is live today for around 15 client organisations.

Tickets and ticket groups

Bugs and feature tickets, grouped when they belong to one release. Claude Code routines claim a group, fix it on a staging branch, and humans approve the merge to main.

AI feature proposals

The system reads a project and proposes features worth building. You approve or reject each one, and an approved proposal becomes a plan and then tickets.

Content Studio

Reels, posts, carousels, stories, posters and videos moving through Idea, Pending, Working, Design, Internal review, Client review, Scheduled and Published.

Meetings

Log a call, and the AI distils the notes into decisions and action points that link back to tickets and features.

Billing and agreements

Retainer plans, recurring GST invoices, payment reminders and signed agreements, all raised from the same dashboard.

Attendance, leave and expenses

The internal side of the same system: attendance, leave requests and expense claims for the team delivering your work.

Shoots

A storefront for photo and video shoots: packages, Razorpay checkout, photographer assignment and delivery of the finished files.

Meta ad campaigns

Brief, review, publish through the Meta API, then live. A 27 point checklist before anything runs, a lead inbox, hourly insights and a Monday digest.

Embeddable feedback widget

One script tag on your own site puts a report button on every page, so a client raises the ticket where the problem is.

MCP server

An MCP endpoint that lets Claude, ChatGPT or Cursor read and update tickets, content and invoices from wherever your team already works.

https://ticket.techarion.com/widget/v1.jshttps://ticket.techarion.com/api/mcpOpen ticket.techarion.com

Built for real teams

The small things that keep it honest

Sub-tickets

Split a big bug and track each part on its own.

Full audit timeline

Every change is logged and the history can be reconstructed.

Email notifications

Reporters hear on receipt and again when the fix is live.

Installable PWA

Works on mobile and desktop, responsive and offline ready.

Pricing

Indicative pricing

Ticket Agent is a subscription, not a metered token bill, so the cost does not climb as your backlog clears.

Retainer clients

Included with every Tech Arion retainer

If we build or run your product, your team already has Ticket Agent. Every module is switched on for the projects we work on together.

Included

No extra charge

Unlimited tickets and feature proposals
Every project we run for you, on one board
Content Studio, meetings, billing and shoots
Meta ad campaigns and the lead inbox
Feedback widget and MCP server

Talk about a retainer

Standalone

Ticket Agent for your team

Your own workspace on ticket.techarion.com, with our engineers on the other side of the tickets you raise.

from₹9,999

per month

Unlimited tickets
1 project
Claude-assisted fixes billed as retainer hours
Feedback widget on your site
Email notifications and full audit timeline

Ask for a quote

Indicative figures in INR, excluding GST. Development hours for fixes and features are quoted per project before any work starts.

FAQ

Questions we get asked

Ticket Agent is Tech Arion's client dashboard. Your clients and team report bugs and request features in plain English, a Claude Code routine claims each ticket, writes the fix on a staging branch and runs the tests, and our engineers review and ship it. Alongside tickets it also runs content, meetings, billing, shoots and Meta ad campaigns.