Report a Bug
in Plain English
Ticket Agent is Tech Arion's bug-resolution platform, powered by Claude AI. Your clients describe what's broken; our AI fixes it, ships it to staging for review, and takes it all the way to production — with every step visible to everyone.
Plain English
No jargon needed
Claude AI
Writes & tests the fix
Human-Reviewed
Production stays yours
Full Audit
Every step visible
Why Teams Choose Ticket Agent
Clear a bug backlog without giving up control
Plain-Language Reports
Clients describe what's broken in their own words — title, page URL, priority and up to 10 screenshots. No reproduction steps or technical detail required.
AI Does the Work
Claude AI claims tickets, writes the fix on a branch, runs the tests and deploys to staging — while your team triages, reviews and ships.
Live Status Tracking
Everyone sees exactly where a bug stands, with "what was fixed" notes and a staging link to try the fix before it ever reaches production.
Humans Own Production
Automated work only ever reaches a branch and staging. Every production deploy stays a deliberate, human-approved step.
Every Ticket's Lifecycle
From "this is broken" to a shipped fix — in five visible stages
Submitted
A bug is reported in plain English with screenshots and priority.
Being Fixed
Claude AI claims the ticket, writes the fix on a branch and runs the tests.
Ready to Test
The fix ships to staging with a link and a clear "what was fixed" summary.
Going Live
Your team reviews, approves and promotes the change to production.
Live
The reporter is notified the moment the fix is live for everyone.
Production deploys always stay in human hands — the automated work only ever goes as far as a branch and staging.
Built for Real Teams
Everything you need to manage bugs end to end
Sub-tickets
Split big bugs and track each part independently.
Full Audit Timeline
Every change is logged and fully reconstructable.
Email Notifications
Reporters are notified on receipt and again when the fix is live.
Installable PWA
Works on mobile and desktop, fully responsive and offline-ready.
Frequently Asked Questions
Everything you need to know about Ticket Agent
Ticket Agent is Tech Arion's AI-powered bug-resolution platform. Your clients and team report bugs in plain English, and Claude AI claims each ticket, writes the fix on a branch, runs the tests and deploys it to staging for review — while your team keeps control of every production deploy.
No. A report only needs a title, a short description of what's broken, the page URL, a priority and optionally up to 10 screenshots. There's no need to write reproduction steps, stack traces or any technical detail.
Never. Automated work only ever reaches a branch and a staging environment. Promoting a change to production is always a deliberate, human-approved step, so you stay in control of what goes live.
Every ticket carries a live status, a plain-language "what was fixed" note, a staging link to try the fix, and a full audit timeline where every change is logged and reconstructable.
Ticket Agent uses predictable subscription pricing rather than metered per-token billing, so your costs stay stable as your backlog clears. Book a demo and we'll recommend the right plan for your team's volume.
Yes. Ticket Agent fits around your team — it triages and prepares fixes on staging while your engineers review, approve and ship. Talk to our team about integrating it with your repositories and review process.
Ready to turn "this is broken" into a shipped fix?
Report a bug in plain English and watch it get fixed, tested and shipped — with your team in control the whole way.